One driver profile
Employment details, documents, attendance, assigned vehicles, incidents, earnings, reviews and conversations in one timeline.
AI-powered driver operations
Every driver.Every operation. Connected.
The operating system for every driver - from first application to every shift, document, incident, vehicle assignment, performance review, payment and conversation.
Scroll to enter the operating system● Live operational visibility
Built for driver-led operations
Fleet & logistics Delivery networks Car rental & leasing Chauffeur & mobility Field service teams
One operational truth
Replace scattered tools with one connected driver record.
driverOPS brings workforce, fleet, safety, finance and communication together around each driver. Teams stop reconciling spreadsheets and start operating from the same real-time context.
One operations layer
Coordinate rosters, routes, jobs, handovers, inspections, leave, replacements and escalations without fragmented workflows.
One compliance view
Track licences, permits, policies, training and expiries with clear ownership, evidence and configurable reminders.
One intelligence layer
Surface risk, workload, performance and payout anomalies while keeping operational decisions reviewable by your team.
The complete driver lifecycle
Connected before day one - and through every day after.
Every stage updates the same driver record, so HR, operations, fleet, safety and finance can work independently without losing context.
01 / 09 · Application
Build a structured pipeline for every driver candidate.
Capture applications from any channel, screen consistently and move approved candidates into onboarding without re-entering data.
- Branded application forms and referral capture
- Role, licence class and location-based screening
- Document collection, checks and interview stages
- Offer, contract and start-date handoff
Candidate pipeline
Driver applications
Applications184
Screened72
Offers18
Applicant 0184Licence and identity verifiedReady
Applicant 0179Awaiting permit documentReview
Applicant 0175Interview scheduled · 14:30Today
Operational depth
Every major and minor driver operation, built into one system.
Turn modules on or off, adapt rules to your country and company, and give each team exactly the workspace it needs.
01 · PEOPLE
Recruitment & onboarding
Move candidates into active service through structured, auditable workflows designed around driver roles.
- Applications and referrals
- Screening and interview stages
- Licence and identity capture
- Background/check status
- Contracts and e-sign handoff
- Induction and policy acknowledgement
- Bank, tax and payout details
- Employee or contractor setup
02 · WORKFORCE
HR, attendance & scheduling
Manage the daily workforce reality - availability, attendance, leave, shifts, overtime and replacement coverage.
- Shift and roster planning
- Clock-in, attendance and lateness
- Leave requests and balances
- Availability and preferred shifts
- Overtime and rest-rule checks
- Absence and no-show workflows
- Replacement and standby pools
- HR letters, cases and notes
03 · FLEET
Vehicle assignment & custody
Connect drivers to the correct vehicle, equipment and responsibilities for each shift or contract period.
- Permanent and shift assignments
- Handover and return records
- Pre/post-use inspections
- Fuel, charging and mileage inputs
- Keys, devices and accessory custody
- Damage and defect reporting
- Maintenance availability blocking
- Rental and lease linkage
04 · LIVE OPS
Dispatch, routes & shift control
Give control rooms a live operational view of drivers, shifts, jobs, routes, exceptions and service progress.
- Live driver and shift status
- Job, route and zone assignment
- Checkpoints and geofence events
- Breaks, delays and escalations
- Proof of delivery or service
- Shift instructions and task lists
- Control-room exception queues
- Operational handover notes
05 · RISK
Compliance, safety & incidents
Keep evidence, expiries, investigations and corrective actions connected to the driver and vehicle involved.
- Licence, permit and visa expiries
- Policy and training compliance
- Incident and accident intake
- Photos, statements and evidence
- Investigation and root-cause steps
- Corrective and disciplinary actions
- Fines, violations and appeals
- Configurable risk indicators
06 · QUALITY
Performance & development
Turn operational data into transparent scorecards, reviews, coaching plans and recognition workflows.
- Role-based scorecards
- On-time and completion measures
- Safety and customer feedback inputs
- Probation and periodic reviews
- Coaching plans and follow-ups
- Training recommendations
- Recognition and reward rules
- Dispute and review comments
07 · FINANCE
Earnings, expenses & payments
Build a traceable path from completed work and attendance to approved earnings, deductions and settlement.
- Salary, hourly or task-based earnings
- Allowances, bonuses and incentives
- Overtime and shift differentials
- Expense and reimbursement claims
- Fines, advances and deductions
- Rental or vehicle-related charges
- Pay-cycle review and approval
- Payslip or settlement statements
08 · ENGAGEMENT
Conversation & driver self-service
Give every driver a clear channel for requests, updates, documents and support without losing operational context.
- Targeted announcements
- Driver inbox and request centre
- Leave, expense and document requests
- Shift and assignment notifications
- Policy and training acknowledgements
- Multilingual message assistance
- Case ownership and escalation
- Complete conversation history
Control center
See what is happening now - and what needs attention next.
A live command center gives operations leaders one place to understand workforce readiness, vehicle coverage, route progress, compliance exposure, incidents and payout status.
Role-specific viewsOperations, HR, fleet, safety, finance and leadership each see the details relevant to their responsibility.
Exception-first workflowsPrioritise expired documents, uncovered shifts, vehicle conflicts, incidents and payment differences.
Drill down to evidenceMove from a portfolio metric to the exact driver, shift, document, vehicle or approval that created it.
driverOPS Control Center
All operations · LiveActive drivers6,842+2.4%
On-time96.2%+4.7%
Compliance94.6%+3.1%
Open incidents48-28%
Live operations networkView map
Driver rosterView all
ASArman S.Vehicle 062 · On route92%
RKRavi K.Vehicle 118 · On shift88%
IPInean P.Vehicle 295 · Break71%
STSuresh T.Vehicle 321 · On route95%
VJVikram J.Vehicle 560 · On shift90%
Incident trend30 days
Payout readinessThis cycle
Approved earnings99.1%
Exceptions61 records
Next approvalFinance lead
Safety and compliance
From expiry reminders to complete incident resolution.
Build repeatable processes that protect drivers, vehicles, customers and the company - without separating evidence from action.
Document controlTrack required documents by role, country, licence class, vehicle type or contract, including expiry, verification and renewal ownership.
Incident workspaceCapture time, location, driver, vehicle, third parties, photos, statements, severity and immediate actions in one record.
Investigation and actionAssign investigators, collect evidence, document findings, schedule corrective actions and retain the final outcome.
Risk and readinessUse configurable indicators to identify drivers or operations needing review before assigning high-risk work.
Finance and settlements
Make every payment explainable down to the shift or task.
Connect operational activity, attendance and approved adjustments to the final amount - while keeping exceptions visible before payment.
Flexible earning modelsSupport salary, hourly, daily, distance, route, delivery, trip, commission or mixed calculation structures.
Inputs and adjustmentsHandle overtime, incentives, allowances, reimbursements, advances, fines, rentals, damage charges and approved deductions.
Approval controlRoute exceptions through operations, HR and finance based on amount, reason, business unit or country policy.
Driver transparencyProvide statements showing the source of each earning and adjustment, with a managed process for questions or disputes.
Powered by the MAK.U Engine
AI that understands the operation - not just the numbers.
Ask questions across workforce, fleet, safety and finance. Detect exceptions, summarise evidence and prepare recommended actions using the context already inside driverOPS.
- Roster and coverage optimisation suggestions
- Compliance, overtime and payout anomaly detection
- Incident summaries and evidence checklists
- Natural-language operational reporting
Recommendations remain reviewable. Your authorised teams control approvals, disciplinary outcomes, payments and other consequential decisions.
driverOPS IntelligenceLive context
Ask: Which operations need intervention before tomorrow morning's peak shift?
Shift coverageNorth zone has 7 uncovered positions after approved leave.High
Compliance4 assigned drivers have documents expiring within 72 hours.Review
Overtime exposureReassigning 8 routes could reduce forecast overtime.Action
Explain every insightOpen source recordsApply after approval
Designed around your operation
One foundation. Different driver businesses.
driverOPS adapts the same connected driver record to the language, rules and daily decisions of each industry.
Delivery & last-mile
Control high-volume shifts, routes and driver performance.
Coordinate employed and contracted drivers across hubs, zones and peak periods while connecting attendance, delivery outcomes, incidents and earnings.
- Hub, zone and route-based rostering
- Delivery completion and exception capture
- Device, bag and vehicle handovers
- Per-task incentives and settlement review
Peak readinessKnow coverage before the shift begins.
Exception controlEscalate delays, failed jobs and incidents.
Morning wave842 drivers · 96% ready12 exceptions prioritised
Route progress6,218 / 7,104 tasksLive operational context
Made to fit your company
Configure the system around your real policies and processes.
Different countries, business models and driver relationships need different workflows. driverOPS is designed to be shaped around the company - not the other way around.
Custom workflows and rules
Define statuses, approvals, forms, calculations, alerts, escalations and automations for each team, location, role or driver type.
Roles and data access
Control who can view, edit, approve or export HR, financial, safety, vehicle and operational information.
Countries and localisation
Adapt language, currency, date formats, document types, leave policies, pay structures and operational terminology.
Integrations and APIs
Connect payroll, accounting, telematics, maps, identity, messaging, recruitment and other systems through a tailored integration plan.
Driver mobile experience
Provide mobile-ready access to shifts, documents, vehicle checks, requests, messages, statements and assigned tasks.
Governance and auditability
Keep role-based access, approval history, record changes, evidence and exports organised for internal control and review.
Implementation
Move from current-state chaos to a controlled operating system.
A phased implementation keeps the system practical: start with the workflows that matter most, validate them with real teams and expand with confidence.
01
Map the operation
Document teams, driver types, policies, data, systems and the decisions that matter every day.
02
Design driverOPS
Configure modules, fields, workflows, roles, approvals, alerts, dashboards and localisation.
03
Connect and migrate
Prepare existing driver records and connect priority systems through the agreed integration scope.
04
Pilot with real teams
Run a controlled group, verify calculations and workflows, then refine using actual operational feedback.
05
Scale and improve
Roll out by business unit or location and continue optimising through usage, reporting and governance.
Common questions
Built for the complexity behind every driver.
driverOPS can act as the connected operating layer for a driver-led company or integrate with selected systems you already use.
Is driverOPS only for delivery companies?
No. It is designed for any organisation that manages drivers, including logistics fleets, car rental and leasing companies, chauffeur and mobility operators, field service businesses and other driver-led operations.
Can it manage both employees and contractors?
Yes. Driver types can have different onboarding steps, required documents, attendance rules, earning models, approvals and access while still being managed in one system.
Can our workflows and calculations be customised?
Yes. The implementation can configure forms, stages, approvals, permissions, alerts, calculations, terminology and dashboards around your company's operating model and locations.
Does it replace HR, fleet and payroll software?
It can centralise many driver-specific HR, fleet and finance workflows, or serve as the connected operating layer around selected specialist systems. The right structure depends on your existing stack and requirements.
How do drivers use the system?
Drivers can use a mobile-ready experience for shifts, attendance, vehicle checks, assigned tasks, documents, requests, messages, expenses and settlement information, based on the modules enabled for your organisation.
Can it support multiple countries and business units?
The platform can be structured around different entities, locations, currencies, languages, driver types, document requirements, approval chains and operational policies.
Your operation, designed into one system
Run every driver operation with clarity.
Show us how your company works today. ABDflow will shape driverOPS around your drivers, vehicles, teams, countries, policies and financial structure.